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Urgent Care Clinics

Primary health networks commission Medicare Urgent Care Clinics and other urgent care services on behalf of, and in collaboration with, federal and state governments.

Urgent Care Clinics (UCCs) partner with nearby hospital emergency departments. They provide free care for people with conditions that require urgent attention but not an emergency response. This includes conditions such as mild infections and burns, suspected fractures or broken bones.

The clinics help patients who need urgent care get help faster, while keeping our busy emergency departments free for those in critical, life-threatening situations.

They operate up to 16 hours a day, seven days a week, and accept walk-ups, referrals and pre-booked appointments. They also offer pathology and imaging services.

For information specific to each PHN region, visit the following links:

To find a Medicare Urgent Care clinic Australia-wide visit the Australian Government website. Please note:

  • In Victoria, there are also some state-funded UCCs that aren’t included at the above link. To view all UCCs in Victoria visit the Better Health Channel website.
  • In Adelaide, there are also some state-funded Priority Care Centres (PCCs) that aren’t included at the above link. To view PCCs in South Australia visit the SA Health website.
  • In Tasmania, funding is provided through Primary Health Tasmania and the Tasmanian Department of Health. Visit the Primary Health Tasmania website for more information.

Please note: these clinics cannot provide a routine health assessment, a review of a care plan or a repeat prescription. UCCs employ a rigorous triage process to ensure only urgent low acuity conditions are seen. Patients presenting with chronic conditions that can be managed by their usual GP will be referred to their regular GP.

If you or a loved one has a life-threatening injury or illness, do not attend a UCC. Call triple zero (000) or go to your nearest emergency department.

> Victorian UCC capacity tracker for Victorian health services – click here

This project is supported by the Australian Government.